The offer
A team of great colleagues in an innovative environment where there is room for personal development and individual contributions. Additionally, Foodmate is in an exciting transition phase with a strong focus on growth and innovation. You will report to the ‘Director of Lifecycle Services’ and will have significant freedom and responsibility to act as a pioneer and architect, building a commercial service division that truly contributes to the further growth ambitions of Foodmate and Duravant. The internal job title for this position at Foodmate is ‘Value Add Solutions Manager.’Foodmate offers the following employment conditions:
- A salary that matches your education and experience, including a bonus component
- Company car, phone, laptop, and various group discounts
- 27 vacation days and 13 ADV (reduction of working hours) days (full-time employment)
- Foodmate follows the CAO Metalektro (“large metal industry”)
Location
Numansdorp, the Netherlands
Our client
Duravant FamilyFoodmate is one of the largest and most important subsidiaries of Duravant. Duravant is a family of operating companies serving the food processing, packaging, and material handling industries, headquartered in Downers Grove (Chicago, Illinois). Duravant manufactures only top-quality products, making them the highest quality available on the market. Their vision is to be globally recognized as the leading provider of the most innovative and reliable engineered equipment in every market they serve.
Our Client
Foodmate (Numansdorp) is a machine manufacturer within the poultry industry. The brand has been a competitive force in complete poultry processing for over 15 years. With a (strategic) global presence, including production and engineering hubs in Europe, as well as demo and showroom facilities in the US and the Netherlands, customers are well supported by a local presence in 55 countries.
With deep engineering and development capabilities, Foodmate designs fully automated custom solutions, from weighing and sorting poultry products to deboning and cutting processes. Foodmate's automated secondary poultry processing solutions are widely recognized as the gold standard in the industry.
Job description
In this new position, you will take the lead in setting up and expanding the ‘Lifecycle Services department.’You will work closely with colleagues from Service, Marketing, and Sales, continuously exchanging knowledge to seize growth opportunities and develop the most valuable propositions. You will apply a long-term strategy, with everything you do focused on building lasting and growing customer relationships.
As ‘Sales Manager – Lifecycle Services,’ you will be responsible for further developing and selling Foodmate’s aftermarket products and services. This includes selling training programs, original components, spare parts (kits), (service) contracts, product upgrades, and remote monitoring services. It will be your responsibility to identify opportunities, provide (or develop in consultation) the right solutions, and close deals. You will focus both on acquiring new customers and strengthening relationships with existing After-Sales clients.
Key Responsibilities
- Develop and implement sales strategies for service solutions
- Drive growth across all aftermarket areas (e.g., overhauls, service agreements, spare parts kits, modifications, and training)
- Proactively leverage sales opportunities via the (installed base) customer database
- Continuously monitor and analyze market developments, customer feedback, and competitors to identify new service solutions and improve existing ones
- Sell aftermarket products and service contracts to customers
- Prepare quotes, proactively follow up, and convert them into orders
- Collaborate with various teams, including Service, Sales, and Marketing, to develop innovative service solutions and drive sales growth
- Build strong relationships with customers and support them as a trusted advisor
- Assist in developing and communicating promotions and marketing campaigns to boost sales
- Maximize customer value by providing strong relationships and customer-focused advice
Background
- A completed Bachelor’s or Master’s degree, preferably in a technical or business-related field
- Experience in a similar role within the manufacturing industry
- Proven success in implementing (new) sales strategies and processes
- Knowledge of contract management and strong negotiation skills
- Ability to work independently and in a team, result-driven, decisive, and always anticipating developments and opportunities
- Strong communication skills at various levels, a customer-oriented mindset, ownership with an entrepreneurial mentality, and a proactive, results-driven approach
- Willingness to travel internationally (approximately 30%)
- Excellent command of Dutch and at least English
Combine your technical & commercial skills with your after-sales expertise and contribute to international success
Get in touch with us
REP is not just our name, it is a feeling. A feeling of determination, empowerment and success. We share this feeling with our clients and professionals so that they feel supported and inspired in their pursuit of growth and fulfilment. With us, it's not only about what we can offer, but also about what we can learn from you. We are open to new ideas, fresh perspectives and unique talents. That is why we would like to hear more from you.
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